Some fair points, some unfair, some exaggeration to make minor things seem bigger than they are. I'm a nobody in this league anymore but from my time in HO, it gave a lot of perspective. Doesn't free them from criticism but sometimes the blowback from mistakes is far greater than it needs to be. A lot of times when people get mad they don't try to understand where the decisions came from, and admittedly HO sometimes loses its perspective on what its like as a member of the league. Trust me, I tried to be the one to do everything right as HO and make it exactly how everybody in this league would want it, but it just will never work like that and I learned that the hard way.
Regardless, HO should try to take the points out of this that are fair and fixable, as I believe there is always room to improve and it is the right thing to do
Regardless, HO should try to take the points out of this that are fair and fixable, as I believe there is always room to improve and it is the right thing to do